Shipping&Returns

If you wish to cancel your order, you must submit a cancellation notice immediately. Our SkinnySpa™ Team work extremely fast to make sure that you get your order as soon as possible!

  • You must send us a cancellation notice within two hours of your order to make sure that it has not already shipped out! Your order will only be refunded if you have sent us your cancellation notice within this time. All cancellation notices can be emailed to support@skinnyspa.com with the subject Order Cancellation¬Ě.

  • Refunds will not be made after the product has been shipped and sent to the address that the customer has specified on their order. SkinnySpa™ products ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address, SkynnySpa™ or delivery services, shall be in no way liable or required to issue a resend or refund.

  • SkinnySpa™ does not promise or guarantee any specific result or effect from using our teas. SkinnySpa™ shall be obligated to ensure the product is safe and meets the satisfactory conditions up until the point of delivery. Dissatisfaction with the results of the product will not be grounds for a refund. 

  • If you change your mind or are not 100% satisfied with your purchase, you can return your order, within 30 days of purchase to our warehouse for a full refund. Please note, that returns must be unopened and new condition and in the original packaging. SkinnySpa™ is not responsible for refunding shipping charges on returns/refunds, nor can SkinnySpa™ provide pre-made shipping labels.

  • Our warehouse address is:

             SkinnySpa™

             3300 NW 67th St

             Miami, FL 33147